Teaching
Online: Some of the Issues...
Client
Expectations
- 24/7/365
- Instant
gratification
- Tech
support
Response
Time
- 24-48
hours
- My
target - under 8 hours
- "Easier
to keep up than to catch up..."
- Plan
to give
yourself some regular down time...
Non-Traditional
Work Hours
- Evenings,
weekends and holidays are often the busiest times
- Crunch
times can get very hectic - end of August, etc.
- Plan
to spend a lot of time in front of the computer!
Archive
All Incoming and Outgoing Messages
- May
need to document or replace lost
files
- Propriety
issues - cover your back...
- Address "but you said"...
issues
- Plagiarism
issues
The
Instructor's "Voice"
- All
you have is text...
- Look
for ways to personalize comments
- Proper
grammar & spellchecking is absolutely necessary
- Instructors
represent FPU/CPD to the broader community
SPAM
Filtering
- If
your e-mail address is publicly accessible you will eventually
get massive amounts of spam
- E-mail
software like Eudora Pro with Bayesian filtering is recommended
Virus
Protection
- Since
you are in so many e-mail address books, you will also
get exposed to every virus that exploits Outlook address
book
- Regular
virus definition updates and regular virus scanning are
a given when teaching online
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